Question 1

Is there a free plan?

Accepted Answer

No. Translify offers a 30-day money-back guarantee on every paid plan instead — try every feature, and if you're not reading better in a month, we refund you in full.

Question 2

How does the 30-day refund actually work?

Accepted Answer

Reply to your welcome email any time in your first 30 days. We don't ask why and don't make you fill in a form — refunds usually clear within a day.

Question 3

Which file types and languages does Translify support?

Accepted Answer

PDF and EPUB up to 200 MB per book. Translify supports 14 target languages: English, French, Spanish, German, Italian, Portuguese, Dutch, Arabic, Chinese, Japanese, Korean, Russian, Hindi, and Turkish — with proper script rendering for right-to-left and CJK.

Question 4

Does the translation keep the book's layout?

Accepted Answer

Yes. Translify rebuilds each page with the same shape: paragraphs in the same place, images where they were, headings in the same hierarchy. A side-by-side mode lets you switch back to the source any time.

Question 5

How accurate are the citations in chat?

Accepted Answer

Every chat answer links back to the exact passage in the source PDF — page number plus a highlighted excerpt. If a faithful citation can't be found, Translify says so instead of guessing.

Question 6

Is Translify safe for kids?

Accepted Answer

The Family plan includes a kid-safe mode with reading-age controls, a dialled-down chat tone, and a parent dashboard. Children's profiles can't see books they aren't assigned.

Question 7

Can I cancel any time?

Accepted Answer

Yes — one click in account settings. You keep access through the period you've already paid for, and Translify never auto-charges the day after cancellation.

Question 8

Do you train AI on my books?

Accepted Answer

No. Uploads are private to your account, encrypted at rest, and never used to train models. You can delete a book and all its derivatives at any time.

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